Frequently Asked Questions
Most of our prices are online. You can view our online catalogue on the link at the top of the page. To request a quote online simply add the item or items to your cart and go to check-out to put in the request. You can specify the rental length to suit your needs. Alternatively, you can also call one of our branches or send an email to email@example.com to request a quote.
We accept credit card payments (Visa and MasterCard only), EFT payments, Cheques, Cash and Direct Debits can also be set up for continuous hires.
If you do not have an account with us you will be required to leave a deposit and provide identification. Deposits as a general rule are double the hire amount.
Contact one of our branches and they will help you to apply for a credit account.
Our account applications can take up to 14 days so please allow enough time for it to be evaluated.
We are always looking to expand our team. Contact our Narellan branch and ask one of our friendly staff about any current opportunities.
If you encounter a problem or fault with the equipment please contact us immediately by calling the branch you hired from. If after hours please call (02) 4647 6666 and wait for the after-hours emergency contact. The quicker you can contact us the quicker we can help.
If you’re not sure what equipment you will need for a job you can call one of our helpful and extremely knowledgeable customer service representatives at any of our branches and they will be more then happy to answer any questions you may have.
To hire one of our Utes, 2Tonne Tippers or 3Tonne Pantechs you will need an unrestricted license and must be able to present it upon hiring.
Our larger vehicles such as 5Tonne Tippers require an MR license or higher. This must also be presented upon hiring.
Yes. You must always contact one of our branches when you have finished with the hire. This is called off-hiring. If you do not call or email one of our branches to off-hire the equipment it will stay on hire and you will be charged accordingly.
We offer sewer-connected toilets, chemical toilets, full-flush toilets, wheelchair-accessible toilets, dual toilet trailers, single toilet trailers, toilet full flush recirculating, and walk-through urinals. We also offer toilet blocks and site accommodation for events as well as portable showers and portable wash stations. You will find all of these under the Site Services section of our online catalogue.
We offer temporary site fencing as well as components including back bracing, shade cloth, clips (anti- tamper) and concrete blocks.
Your hire period starts on the day it gets delivered or is picked up.
Each hire will have an initial hire period, when this period ends it us up to the Customer to call or email one of our branches to off-hire the equipment. If you do not notify us and tell us it is no longer needed and the initial hire period ends, the hire will automatically be billed and rolled over to a new period and you will be charged accordingly.
We charge for time-out, not time-used.
Narellan Branch28-32 Exchange Pde
Ph: (02) 4647 6666
Casula Branch660 Hume Highway
Ph: (02) 9600 6665
Access Division2 McPherson Road
Smeaton Grange, NSW
Ph: (02) 4647 0044
Site Services Division66-70 Lasso Road
Gregory Hills, NSW
Ph: (02) 4647 5445